Customers can browse the CatLog and start a chat with the business to make the purchase. Businesses can save and reuse frequently sent messages to respond to customers more effectively.īusiness can showcase their product or services by creating a CatLog of items within the app. ![]() WhatsApp Business is an extension of WhatsApp Messenger and offers all the same core features of WhatsApp Messenger.īusinesses can set up automated messages to respond to common customer inquiries, such as greeting messages when customers start a chat or away messages when the business is closed. It is a very popular app with more than 50 crore downloads. It provides several features to help businesses communicate with their customers and manage customer interaction. WhatsApp Business is a free app useful for all small and medium-sized businesses to connect with their customers.
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